When designing and testing a
behaviorally informed intervention, there are two extreme approaches: (1)
Precision Knife Approach and (2) Firing a Cannon.
In the Precision Knife Approach we design a simple intervention that uses
only one or two features that vary (independent variables). We subsequently run
an experiment (Randomized Control Trial – RCT) to investigate each
feature’s effect on the target behavior (Dependent variable).
The Precision Knife Approach is rooted in rigorous academic research.
In order to conduct proper (experimental) research, scientists need to
investigate the effect on the target behavior (Dependent variable) of each
feature that is manipulated (independent variable) and, if more than one, their
interaction effect(s).
The advantage of using a Precision Knife Approach is that you get
to know how each feature in your intervention works. You know which features
used together generate positive interaction effects (i.e. 1+1 > 2) and which features
used together generate negative interaction effects (i.e. 1+1 < 2).
The downside of the Precision Knife Approach is that it
faces behavioral designers with a choice between simplistic interventions (i.e.
one or two features) that can easily be tested and complex interventions (i.e.
4 and more features) that are incredibly difficult to test.
The difficulty of testing complex
interventions (using the Precision Knife
Approach) comes from how a correct experimental research design is done. If
we have an intervention based on one feature, then we need two experimental
conditions (test cells): Control and Intervention. Once we introduce another
feature in the intervention the number of test cells doubles. If we introduce a
third feature it doubles again (from 4 to 8) and so on.
Having such hyper-complex
research designs is impractical for many reasons including costs of designing
different variants of the intervention, acquiring a large enough sample to “fill
in” all test cells etc.
The other extreme approach is the
Firing a Cannon. In a nutshell, this
means that when designing the behaviorally informed intervention, you put
everything (reasonable) in it and, subsequently, test the entire intervention
against a control (do nothing) or / and against the current material used.
From the point of view of
scientific research methodology this is really sloppy. Moreover, it comes with
the risk of generating negative interaction effects (1 + 1 < 2).
From a design / practical point
of view, the Firing a Cannon Approach
is highly useful because behavioral design has the main goal of improving an
existing situation through cost-effective and subtle means (interventions).
Finding the best – most effective – intervention can be a later goal.
Moreover, the Firing a Cannon Approach requires fewer
resources and smaller samples to test the effectiveness of the intervention.
Another reason for which the Firing a Cannon Approach is advantageous
is the increased chances of actually getting things done or proving the worth
of behavioral design.
Imagine that you go to a
(prospective) client or beneficiary with a complex intervention and an
extremely complicated RCT design (such as in the Precision Knife Approach). Because most people are scared of
complex things, there’s a good chance that the proposition will be rejected.
Imagine that you go to a
(prospective) client or beneficiary with a simple intervention using one or two
features and the proposition is accepted. You implement the intervention and
run the RCT. You find nothing – the intervention doesn’t work. Subsequently you
meet with the beneficiary (client) and present the non-results and ask to run another
try, this time using different features (tools) in the intervention. Although
this is perfectly correct from a methodological perspective, (real) people are
not eager to keep investing in things that don’t produce (desired) results.
In the early stages of the behavioral design process (after
the research), the Firing a Cannon
Approach is superior to the Precision
Knife Approach. In the beginning it is important to show that
cost-effective behavioral interventions produce results that are equivalent or
superior to what is happening at the current stage.
If the project allows for refinement
of behavioral interventions, it is possible to use the Precision Knife Approach to fine-tune the materials used.
For more on Behavioral Design take a look at www.naumof.com
For more on Behavioral Design take a look at www.naumof.com
1 comment:
Very interesting. I'd suggest that a bigger issue is getting the problem acknowledged in the first place.
Post a Comment