If you work in marketing, human
resources, sales, management, pricing, product design etc. you have to work for
and with clients, customers, employees, colleagues, target groups, candidates,
prospects, users etc.
Regardless how you call them, you have to work
for and with Humans!
For professionals in areas such
as marketing, sales, human resources, management etc. the core of the job is to understand,
predict and influence human behavior, or at least a very small part of it.
Quite often, endeavors aimed at understanding or influencing the behavior of
people, clients, customers etc. are based on assumptions that are not fully
accurate.
The general assumption is that
human behavior is the result of the interaction between cold-reasoned judgment
and the personality or character of the individual. Quite often we believe that
our customers, colleagues or simply people around us are very similar to Mr.
Spok from the StarTrek series. We believe that people are some sort of
reasoning machines. To some extent this is true, in the sense that humans are
capable of wonderful reasoning. Looking at the modern world we live in, we
should acknowledge that the buildings we live and work in, the bridges we cross
to get from here to there and the myriad of high-tech tools we use every day
are the product of cold-rational reasoning.
However, most of human life is
not guided by this type of thinking. In fact, most of human thinking is based
on the so called rules of thumb or in more sophisticated terms – heuristics.
When we go to buy a pair of jeans or groceries we do not engage in very
elaborate thinking. We simply want jeans that fit well and look good. We want
to get it over with shopping for groceries and get back home to watch the
football game or play with our children. When your colleague goes to make some
photocopies, very likely she has something else on her mind and presses the
buttons of the photocopying machine without giving it too much thought. Her
goal is to get things done and not to maximize the efficiency of using ink and
paper in the office, even if the boss told everyone to be careful with the
office supplies because the firm needs to cut costs.
The
second source of human behavior that is established in popular belief is the
character or personality of the individual. We infer that what a person does is
the reflection of her character. We believe that bad things are done by bad
people whereas good things are done by good people. To a limited extent this
view is correct. Indeed, there are individual differences among people and they
are valid predictors of human behavior. However, these individual differences
are good at predicting patterns of behavior and not instances of behavior. For
example, personality traits such as conscientiousness can predict professional
success which is a long term pattern of behavior. At the same time, this
personality trait is not a very reliable predictor of an instance of behavior
such as the quality of a presentation given in a certain day at work.
Most of daily life is not driven by
cold-reasoned judgments and behavior is influenced more by contextual factors
than it is by the individual’s character.
Get the Gist of the Drivers of Human Behavior
During
the webinar See Human Behavior in 4D by Pikant & Naumof you will Learn about the forces that
influence human behavior, may it be related to purchases, work, social life etc.
You will
be introduced to the Four
Dimensions Model of Human Behavior and
you will be acquainted with examples of how factors other than personality
influence human behavior. In addition you will learn the role of personality in
behavior.
Watch the The Pikant &Naumof webinar See Human Behavior in 4D recording
Watch the The Pikant &Naumof webinar See Human Behavior in 4D recording
The Pikant & Naumof webinar See Human Behavior in 4D will take place on:
August
27 2013 at
15:00
Central European Summer Time (Amsterdam,
Brussels, Berlin, Paris, Rome, Madrid, Budapest, Bern, Prague Stockholm,
Copenhagen etc.)
(that is)
14:00
British Summer Time
09:00
for the Eastern Coast of North America (Eastern Daylight Time)
17:00
for Moscow
Duration: 50
minutes (40 minutes presentation & 10 minutes Q&A)
Registration for See Human Behavior in 4D webinar
Normally a Pikant & Naumof webinar with duration of 50 minutes is worth 19 Euros per person.
Since it is the end of the summer, 90 Fully Subsidized seats are offered.
Since it is the end of the summer, 90 Fully Subsidized seats are offered.
Thus, sign
in early and you do not pay anything for attending this Pikant
& Naumof webinar on the 27 August.
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